AMEREN ILLINOIS TAKE THE PLEDGE PRIVACY POLICY 

Privacy Policy: Ameren Illinois is strongly committed to protecting the privacy of you, its customers and the users of this website. In light of this commitment, Ameren Illinois adheres to the practices provided below.

Ameren Illinois does not disclose or sell any personal information about you without your prior approval, except as required by law and as requested by regulatory agencies and governmental authorities. Ameren Illinois use the information collected on our website only to better provide you with Ameren Illinois services. From time to time, Ameren Illinois may change its privacy policy, and will make reasonable efforts to publish such changes. Furthermore, Ameren Illinois adheres to strict security procedures to more fully protect your information.

1. Collecting and using personal information: When you submit personal information to Ameren Illinois, you are agreeing to permit Ameren Illinois to access, store, and use the information wherever in the world Ameren Illinois does business, both inside and outside the United States. In particular, Ameren Illinois may use your personal information for various business purposes, such as statistical analysis, generating surveys, doing market research, improving its services, and notifying you about services and changes that may affect you, among other business purposes, all in an effort to better serve and provide you with the best service available.
   
   In some cases, the Ameren Illinois website links to other sites that collect personal information by and for other parties. In these cases, the personal information you provide on those sites is governed by the privacy policy of that site. Ameren Illinois does not assume responsibility for the actions of other parties. However, Ameren Illinois will use reasonable efforts to maintain secure connections with you and limit access to databases containing your personal information to authorized parties, including our own employees, whose access to your information is on a need-to-know basis. As such, our employees are trained to protect your privacy.
    
2. Controlling Ameren Illinois use of personal information: The Ameren Illinois website is primarily intended for adults and not children under 18. Ameren Illinois will not knowingly collect personal information from children without the consent of a child's parent or guardian, and will not knowingly use or disclose personal information collected from children for any purpose.
    
3. "Cookie" use: "Cookies" are small text files that are stored on your computer's hard drive by a website through your browser. "Cookies" enable a website such as the Ameren Illinois website to keep track of your activities on that website, and to improve your use of the site, such as by keeping track of your preferences. "Cookies" do not include any personal information. Additionally, you can change your browser settings on your personal computer so that "cookies" are not stored on your hard drive.
    
4. Disclosure to government: Ameren Illinois reserves the right to monitor and disclose, without your consent, any communications or personal information, whenever requested to do so by courts, government agencies or by law enforcement authorities.
   
   Ameren Illinois will use reasonable efforts to address concerns you may have about your personal information. You may contact Ameren Illinois by clicking "Contact Us" at the top of the page or by clicking here.